Effective Date: February 10, 2025
This Privacy Policy explains how AI客服 (hereinafter referred to as “we” or “our”) collects, uses, and protects the personal data of users who interact with our service.
1. Data We Collect
We collect the following personal information from users when they interact with our AI Customer Service:
- User’s name
- Facebook ID
- Messenger ID
2. Data Usage
We use the collected data to respond to user messages via our AI Customer Service. This data is used exclusively to provide the requested service and is not shared with any third parties.
3. Data Retention and Deletion
We take user privacy seriously. If you wish to delete your personal data, you can make a request at any time by visiting our Data Deletion Request Page. We will process your request within 30 days.
By submitting a deletion request, all personal data we have collected through our AI Customer Service will be deleted from our records. We will not retain any personal data after the deletion process is completed.
4. Data Sharing
We do not share any of your personal data with third parties. Your data is strictly used for responding to your inquiries through our AI system.
5. Contact Us
If you have any questions about this Privacy Policy or would like to make a data deletion request, please contact us at edisonyuan1995@gmail.com.